Frequently asked questions

Is SweepSeek a cleaning company?

SweepSeek is a local marketplace. Cleaning professionals are independent businesses that set their own rates, choose which jobs to accept, and control their own methods and supplies.

Where is SweepSeek available?

We currently accept requests in Bangor, Ellsworth, Bar Harbor / MDI, and nearby Penobscot and Hancock County communities. Enter your ZIP code and we’ll confirm coverage.

Am I committed when I submit a request?

No. A request gives us the information needed to identify possible matches. You choose whether to move forward.

When do I pay?

You pay only after the clean is complete. No deposits or prepayment. You receive a written estimate before booking and approve any price change before it is charged. This website does not collect card details or take payment; our team confirms payment arrangements with you before you book.

What if something was missed?

Tell us within 24 hours. We’ll coordinate a re-clean of the affected areas within seven days, subject to the guarantee terms.

Can I cancel?

You may cancel or reschedule without a fee more than 24 hours before the appointment. Late cancellations and lockouts may be subject to a 50% fee once payments are activated.